What’s the Point of Business Broadband Anyway?
Posted in Emptor Infos, School of Technology, Telecommunication Hall on January 4th, 2009Well, considering that now many parts of the country have access to broadband and it’s predicted that 82 percent of the
We are so used to having things “now”. People buy products and services on the internet with just a few clicks, we send communications by email instantly; so naturally we would expect a business to reciprocate in a similar manner. This is where a broadband connection is of importance in providing that customer service.
There are many money saving factors to be taken into consideration too. A fast broadband connection may reduce the amount of business travel you have to do as conference calls and video calls can be set up easily on internet phones. By using a VOIP (Voice Over Internet Protocol) phone you can make cost free phone calls through your broadband connection between other VOIP phones. Sending emails rather than letters should also reduce your postage costs.
But why the need for Business Broadband, surely a domestic package fulfils all the same criteria? Don’t be tempted to go for a domestic package for your business broadband; a good business broadband service can offer much faster download speeds, far greater reliability and, crucially, free 24 hour support when things go wrong. Most of us have experienced the torture of customer service on a 50 pence per minute helpline, not what you want for your business to keep running smoothly. Business broadband gives essential support which will get your internet connection quickly back up in an emergency.
Most business broadband deals will include additional security measures which you won’t find with home broadband, so important files and personal information are kept safer. And many domestic packages are geared around usage in the evenings and weekends, meaning you may find your access capped if you “download too much” during the day; Business broadband packages are offered at different levels to cater for different sized enterprises and most business broadband providers will offer an inclusive static IP address.